Cancellation and Refund

At AU1PLUS (https://au1plus.com), all sales are final. By placing an order on our website, you agree to the following terms:

1. No Cancellation Policy

• Once an order is placed, it cannot be cancelled under any circumstances.
• Please double-check your cart, shipping address, and payment details before confirming your order.
• We do not accept cancellation requests via email, phone, chat, or social media.

2. No Refund Policy

• We do not offer refunds for any products or services purchased through our website.
• This includes:
  • Change of mind
  • Unused or unopened items
  • Orders placed by mistake
  • Delayed deliveries due to courier or logistics issues beyond our control

3. Damaged or Wrong Product Received

Although refunds are not provided, if you receive a product that is damaged or incorrect, you must notify us within [48 hours] of delivery with:

• Order number
• Clear photos of the product and packaging

We will assess the issue and, at our discretion, may offer:

• A replacement, or
• Store credit (in rare cases)

No action will be taken if the request is raised beyond 48 hours or if sufficient proof is not provided.

4. Non-Returnable Products

All products sold on AU1PLUS are classified as non-returnable due to hygiene, safety, and regulatory reasons.

5. Legal Notice

This policy complies with applicable e-commerce and consumer protection laws. By using our website, you acknowledge and agree to this policy.

If you have any questions, please contact us at:

📧 [auriniawellnes@gmail.com]
📞 [+91 73558-02025]